Benefits:

401(k) matching
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources

Restaurant Host / Guest Relations Specialist

We are looking for an energetic and articulate Restaurant Host to be the welcoming face and voice of our establishment. As the first point of contact, you are essential in setting the tone for every guest's dining experience, ensuring professional and warm hospitality from the moment they arrive until they leave.

Key Responsibilities

The Host manages all guest interactions and flow within the restaurant, including:

Warmly greeting and seating all in-person guests in a timely and professional manner.
Managing all phone communication—answering calls, taking reservations, and responding to guest inquiries clearly and calmly.
Effectively managing the seating chart to optimize flow and minimize guest wait times.
Acquiring detailed knowledge of the menu, restaurant layout, and daily specials to confidently answer general guest questions.
Working closely with the serving and management teams to ensure a seamless and positive experience for every patron.

Requirements & Qualifications

We are seeking a candidate who:

Is at least 16 years of age.
Demonstrates a proven commitment to providing high-quality customer service and gracious hospitality.
Has excellent communication skills, including the ability to speak clearly and articulately on the telephone.
Maintains a casual but professional appearance at all times.
Thrives in a fast-paced environment and can handle guest concerns with a sense of calm and professionalism.

Details

Pay: $10 per hour plus tip outs (great potential for higher earnings!)
Job Type: Full-time and part-time positions available.

If you are passionate about hospitality, complete our short application today!

Compensation: $10.00 per hour

Brazen Restaurant Group’s first restaurant, Celtic Crossing has been a Midtown staple for over 15 years. Celtic Crossing’s established customer base and community presence has made it Memphis’ premier pub and continues to provide Irish Hospitality to all that come through it’s door.

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3. You are in the dining room seating guests when someone flags you down and tells you that they still don’t have their appetizer, which was ordered some time ago, what do you do?*

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Benefits and Perks

Health, dental and vision insurance for full-time employees

Concern Employee Assistance Program for all employees

Retirement Plan

Employee discounts on food and beverage

Opportunity for advancement in a growing restaurant group